Care Quality Commission

The Role of the Care Quality Commission in General Practice

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England.

CQC purpose:

To make sure health & social care services provide people with safe, effective, compassionate, high quality care and to encourage care services to improve.

CQC role:

To monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and to publish the findings, including performance ratings to help people choose care.

GP practices and other primary medical services are now regulated by the Care Quality Commission (CQC).

This means that they have to be registered with the CQC by law. The CQC check services to make sure they meet the national standards of quality and safety (see below), and a central part of this involves listening to the views and experiences of people who use the service and using their views to help make judgements about that service.

CQC Reports